• Automatically Collected Information:

  Our servers automatically log standard data provided by your web browser when you visit our website. This data may include your IP address, device type, operating system, browser type and version, pages visited, the date and time of your visit, and duration on each page.

• Voluntarily Provided Information:

  When you use our services, such as our product order form, we ask for personal information like your name, email address, and payment information.

At ReadFile, we log certain information about API requests to monitor and maintain service performance and security. We collect data such as:

• IP address
• Timestamp of the request
• User agent
• API endpoint used
• Query parameters, including potentially sensitive information

Users can opt to mask sensitive query data in our logs by adjusting privacy settings in their account preferences.

• Consent:

  We collect and use your personal information when you provide explicit consent for specific purposes, such as receiving marketing emails.

• Performance of a Contract:

  When you enter into a contract or transaction with us, we use your information to process and deliver your order.

• Legitimate Interests:

  We use your information to operate and improve our services, such as understanding our audience and promoting our services.

• Compliance with Law:

  We may have a legal obligation to use your information, for instance, in response to court orders or regulatory obligations.

In accordance with the EU General Data Protection Regulation, ReadFile is a data controller with respect to the personal information you provide to us.

We may disclose personal information to the following:

• Parent, subsidiary, or affiliated companies
• Third-party service providers
• Regulatory authorities and law enforcement as required by law
• Entities purchasing our assets or business

Our current third-party partners include Google Cloud Platform and Mailgun for services like hosting and email delivery.

We retain your personal information only as long as necessary for its purpose or to comply with legal obligations. We protect personal information by commercially acceptable means to prevent unauthorized access or disclosure.

Our services are not directed at children under 13, and we do not knowingly collect personal information from them.

The personal information we collect may be transferred to and processed in countries that may not have data protection laws equivalent to those in your home country. We will ensure any such transfers comply with the applicable law.

• You can request details of the personal information we hold about you.
• You have the right to request correction, deletion, or restriction of your personal information.
• You may opt-out of marketing communications at any time.

We use cookies to collect information about your activity on our site. Refer to our Cookie Policy for more information.

Our website may contain links to external sites not operated by us. We are not responsible for their content or privacy practices.

We may update our Privacy Policy to reflect changes to our practices or for legal reasons. We will notify you of significant changes and obtain your consent where required by law.

For any questions or concerns regarding your privacy, please contact our Data Protection Officer at support@readfile.io.